Guest Policy


Any staff person at a medical facility knowing of a need for our services may refer: social workers, case managers, doctors, nurses, or chaplains. The staff person must contact TSH directly and give the necessary referral information. Please call 701-258-5889 for any referral.

Length of Stay

  • Length of stay for guests is 24 – 48 hours initially and any extensions thereafter will be assessed and determined by the Admissions Volunteer on a case by case basis.
  • Chemotherapy and KDU outpatient guests can stay up to 6 weeks according to their treatment plan.
  • Tracy’s Sanctuary House reserves the right to restrict or refuse use of the house based on its greater needs of its guests population.


  • First priority will be given to the immediate family members of trauma patients receiving medical care in Bismarck- Mandan hospitals.
  • Patients receiving chemotherapy or KDU treatment are also eligible subject to room availability.
  • Guests/patients must be from outside the Bismarck-Mandan area.
  • Each case will be assessed on an individual basis.


For everyone’s protection, guests who have infectious diseases cannot be admitted or if already in the House, will be asked to leave. Infectious diseases include, but are not limited to: chicken pox, shingles, measles, hepatitis A, or tuberculosis. Guests must be able to take care of themselves. If a guest has limitations, a caregiver for that individual must also be registered as a guest. Minor-aged children (17 years of age and under) must be accompanied by a parent or legal guardian.

No alcohol, drugs, or smoking on the premises. If someone is under the influence of alcohol or drugs at the time of the request, they are not allowed access.


Room Availability

Tracy’s Sanctuary House offers sleeping rooms on a first-come, first-serve basis—rooms will not be reserved in advance. There are five bedrooms with several of them with two beds.

Due to space limitations only one sleeping room is allowed per family; exceptions will be left to the discretion of the Admission Committee. More than one family might be occupying the house at the same time. Rooms will not be reserved for future return visits.


Tracy’s Sanctuary House is a 501(c)(3) non-profit and is supported solely by donations and operates with the assistance of volunteers.There is no charge to stay at TSH for guests experiencing a medical crisis; but guests are encouraged to make a donation. It costs $50/night per room to keep Tracy’s Sanctuary House open to continue its mission. With five bedrooms the daily operations cost is $250.

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